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KYC FAQ

What is KYC and why do I have to complete it?

KYC means Know Your Customer and is a standard due diligence process used by financial institutions or companies to assess and monitor customer risk and verify a customer’s identity. KYC ensures that a customer is who they say they are.
If you want to participate in our ICO as a company, you have to fulfill a KYB (Know Your Business). Please reach us at [email protected] rather than following this tutorial.
As a French company, we need to comply with the regulation and prove the provenance of the funds we receive. Citizens of certain countries are excluded from participating in the ICO because of the geopolitical situation of their countries (Further info here). That’s why we partnered with Onfido to fulfill this due diligence.
The KYC process also represents a way to ensure a diversity of CLAP holders. Thanks to this process, nobody can participate multiple times in the ICO. Thus it guarantees the decentralization of the CLAP ecosystem.

What is the start and end date for KYC registration?

Important: This step is mandatory. If you don’t register during this period, you won’t be able to participate in the Flash Sale or the Public Sale

What elements do I need to complete my KYC?

You will only need to provide:

What should I do if I have any issues with KYC registration?

First of all, check if you comply correctly with the KYC process. Here is the tutorial with all the steps: https://app.gitbook.com/o/HrCchCKUISUfW8ptuoav/s/nrhoz5j5ZzS74jLMgB7L/c/FOKtRpSuQzuoL4Ojw8mW/tutorials/how-to-do-our-kyc
If you are still receiving an email of rejection, you can verify if you are from a country allowed to participate in the ICO in the Terms and Conditions of Cardashift: https://cardashift.com/terms.pdf (bottom of p.3).
If you did not find, please do not hesitate to reach us through our email address: [email protected]

What countries can people participate from? Can people from the United States of America participate in the token sale?

Please check the list of countries allowed to participate from in the Terms & Conditions here: https://cardashift.com/terms.pdf (bottom of page 3).

For the wallets that generate multiple addresses (Daedalus, Yoroi), will it be a problem and can I use any of the addresses?

No, you can use any of these addresses. You will receive your funds on the wallet.